Refund policy

Online Refund and Return Policy

At House of Black Cat Magic, we are committed to delivering high-quality products that bring magic to your life. Because each item is crafted with care, all sales are final, except in cases of damaged or defective items.

Damaged or Defective Items

If your order arrives damaged or defective, we’re here to make it right!

• Please contact us within 7 days of receiving your order by emailing houseofblackcatmagic@gmail.com.
• Include your order number, a description of the issue, and clear photos of the damage or defect.

Once your claim is approved, we will offer:

• A replacement of the same item (subject to availability), or
• A full refund to your original payment method.

Non-Returnable Items

• Items that are not damaged or defective.
• Custom or personalized items.
• Gift cards.

Contact Us

If you have any questions or need assistance, please reach out to us at houseofblackcatmagic@gmail.com.

We appreciate your understanding and thank you for supporting House of Black Cat Magic, where every purchase helps support black cats!